Terms of Service & Privacy Policy

By accessing or using Message Laundry (“the Service”), you agree to these Terms of Service and Privacy Policy. If you do not agree, you must not use the Service.

Message Laundry is a web-based AI communication assistant that:

• Analyzes messages
• Provides communication insights
• Suggests responses and rewrites
• Generates shareable message breakdowns

Message Laundry provides general communication guidance only. It is not:

• Legal advice
• Therapy or mental health counseling
• Professional advice of any kind

You are solely responsible for how you use the Service.

The Service uses artificial intelligence. You acknowledge that:

• Outputs may be inaccurate or incomplete
• Results are interpretations, not facts
• You must use your own judgment before acting

We use information to:

• Operate the Service
• Generate AI responses
• Track usage limits
• Improve features
• Process payments
• Communicate with users

Messages may be processed by third-party AI providers. Important:

• Do not submit highly sensitive personal information
• Content is processed to generate results
• Data may be used in anonymized or aggregated form to improve the Service

We may share information with:

• Service providers (hosting, AI, analytics, payments)
• Legal authorities when required

We do not sell personal information.

We use reasonable safeguards to protect data. However, no system is completely secure. Use is at your own risk.

We retain data only as long as necessary to:

• Provide the Service
• Meet legal obligations

Under PIPEDA, you have the right to:

• Access your personal data
• Request corrections
• Withdraw consent
• Request deletion

You retain ownership of your content. By using the Service, you grant us a limited license to:

• Process content to provide functionality
• Improve the system (in anonymized form)

If you create an account:

• You are responsible for your account activity
• You must provide accurate information
• We may suspend accounts if necessary

We may offer limited free usage (e.g., daily washes). We reserve the right to:

• Modify limits
• Require signup
• Restrict access

You agree not to:

• Use the Service for illegal purposes
• Harass or harm others
• Attempt to bypass paywalls
• Reverse engineer the system

All branding, software, and content are owned by Message Laundry. You may not copy or distribute without permission.

To the maximum extent permitted by law, Message Laundry is not liable for:

• Decisions made using AI outputs
• Indirect or consequential damages
• Loss of data or relationships

Use is at your own risk.

The Service is provided “as is”. We make no guarantees about:

• Accuracy
• Reliability
• Availability

We may suspend or terminate access if:

• Terms are violated
• Use creates risk

We may use cookies to:

• Maintain sessions
• Improve performance
• Analyze usage

You can disable cookies in your browser settings.

The Service is not intended for users under 13. We do not knowingly collect data from children.

We may update these Terms at any time. Continued use means you accept changes.

These Terms are governed by the laws of Nova Scotia and Canada.

For questions or data requests, contact us at support@messagelaundry.com or visit MessageLaundry.com.